DocsHub organizes help content in three levels: categories, sections, and articles.
Recommended structure
Categories = broad topics (Getting Started, Billing, Troubleshooting).
Sections = groups inside a category (Basics, Access, Payments).
Articles = one clear answer each.
Writing tip
One article should answer one question. If an article tries to cover five topics, split it. Search and quick replies both work better with focused pages.
Why this matters
Clear structure is what makes DocsHub feel like a real help center instead of a pile of notes.