After-hours replies

Send an automatic reply when members message outside your support hours.

Last updated Jul 22, 2026

After-hours inbox automations set clear expectations when you are offline — without pretending a human is online.

What a good after-hours message includes

  • When you typically reply

  • A link to your public knowledge base

  • What urgent issues should include in the message

Setup tip

Combine after-hours automation with 3–5 published FAQs. Members often solve the issue themselves before you return.

Why this matters

This is one of the highest-ROI DocsHub features for solo founders.